Braydon Motor Company Ltd. has a well established relationship with the Volvo cars owners community in North London, being the first Volvo specialist in the E5 area. After several years of operations, the premises will be closing down due to purchase and redevelopment. Therefore, Braydon will be joining forces with Sentinel Volvo, its sister company based in N15 6HR, where it will continue its service as normal. Here is a letter from the Braydon team.
A Letter From The Braydon Motors Team
"After 25 years of serving the needs of Volvo owners and the wider community from our Hackney base, we have been forced to relocate our business operations due to the sale of our premises for redevelopment.
We have spent considerable time attempting to find a suitable premises in the local area but regretfully this has proven to be an insurmountable obstacle.
As a result of this, we have decided to merge our aftersales operations with our sister company, Sentinel Volvo. It is intended that this move will take effect on 1st October 2015. The new site is approximately 1.5 miles from Downs Road.
If you were not already aware, Braydon Motor Company set up Sentinel in 2012. The premises is located at 596-598 Seven Sisters Road, London, N15 6HR. The site is considerably more modern than our existing establishment, with improved customer facilities including a comfortable lounge with free WiFi, refreshments and a children’s area.
We are extremely conscious of the fact that the majority of our customers have been using our services for many years and as a result may be slightly apprehensive. From the outset we would like to lay these concerns to rest.
The majority of staff that you have dealt with for many years will be working in the new facility, offering you the continuity and friendliness that you would expect. Our main objectives of customer satisfaction and value for money will continue to be of primary concern.
As an existing Braydon Motor Company customer, there will be a tiered labour rate according to the age of your vehicle and you will also receive the same level of parts’ discount as you would normally receive, meaning that you shall pay no more than you are accustomed to for your maintenance needs.
When you service your Volvo at Sentinel, you will also receive 12 months’ Volvo Roadside Assistance as standard, which gives you access to an extensive network of Emergency Service Centres manned 24 hours a day, 365 days a year, including Continental Europe. This is a fully comprehensive package which includes cover for car hire, roadside assistance, vehicle recovery and vehicle repatriation if you breakdown either in the UK or on the Continent. All this as part of the Volvo Service Promise.
As standard we offer free of charge collection and delivery services within a 10 mile radius of the site, as well as offering free of charge courtesy cars if you do choose to drive the vehicle to us for repairs or maintenance.
Rest assured that our phone numbers and email addresses will all remain active.
It only remains for us to thank you for your years of loyalty and look forward to the continuation of our relationship for many more years to come.
If you have any questions or concerns regarding this, please call 020 8985 0336 and we will answer any queries that you might have.
Matt Worton, Bernie Worton & Steve Nicholls"
Get in touch with the Sentinel Volvo team on if you have any questions.
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